Corporate Team

Jill Partridge, MSGM

Our Owner

Jill Partridge, MSGM

Jill Partridge has over 18 years of experience operating a physical therapy clinic. She has a Master’s Degree in General Management from Lesley College in Cambridge, MA, and an undergraduate degree in Accounting and Finance from Simmons College in Boston, MA. Jill oversees the business side of Reform PT, including insurance, billing, and human resources. Jill was raised in Maine and after operating two physical therapy clinics in Scituate and Norwell, Massachusetts was eager to return.

Darcy Pearl

Darcy Pearl

Authorization & Billing Coordinator

Darcy joined the Reform team in 2018 shortly after she and her husband relocated to Brunswick from northern Maine. Darcy joined our team as a Patient Care Coordinator at our Topsham clinic, but with Reform’s growth and expansion, she has transitioned to our practice Authorization & Billing Coordinator. She has vast experience working in customer service roles at all levels; coming to us with extensive banking knowledge, office experience, and nail technician certifications to name a few. Darcy’s calm demeanor, exceptional attention to detail, and unwavering kindness make her the ideal fit for Reform’s ever-changing and growing insurance needs.

Alissa Pollis

Alissa Pollis

Marketing Coordinator

Alissa joined the Reform team in 2017 after working in the Patient Access Department at Central Maine Medical Center for several years. She has varying experience working in the healthcare & customer service industries, as well as working within the insurance and medical billing departments. Alissa takes pride in ensuring that Reform’s patients are completely satisfied with their care and continuously goes the extra mile to ensure our therapists have the appropriate resources on hand when needed. Alissa is an active member of several of the Chambers of Commerce within Maine and maintains Reform’s presence within several networking groups in Maine.

Darlene Bertoni

Darlene Bertoni

Insurance Verification Coordinator

Darlene grew up in the Oxford Hills area of Maine and joined the Reform team in 2021 after working in the telecommunications industry for over 40 years. Darlene’s wide range of experience with customer service, telecommunications design, programming, and training allows her a behind-the-scenes insight when it comes to navigating telephone menus and automated attendants. With previous experience working in healthcare, Darlene has a firm understanding of health insurance and how the billing process works. Living with multiple rescue pets, Darlene is a huge advocate for pet adoptions and animal rescue causes. When not at work, you can often find Darlene out on the golf course, reading, bowling, or visiting the many beautiful coasts of Maine.

Erin Minet

Insurance Verification Coordinator

Erin is a Maine-native who joined our corporate Reform team in 2022 as our second Insurance Verification Coordinator. After marrying, Erin and her husband, a Navy service member, travelled the country before settling back in Maine to raise their children. Erin has varied office experience including working for an engineering firm, a medical supply company, and working on a college campus. She also founded and ran her own private preschool for ten years.

Erin currently resides in Topsham with her husband and children. When she’s not at the office, Erin can be found on the pickleball court, out kayaking, or exploring the many coastlines of Maine.